Effective as of 3/15/24

Thank you for shopping at Flairvoy! If you are not entirely satisfied with your purchase, we're here to help. Our return policy allows you to return the product under the following conditions:

Return Conditions

1. Return Window: You have 30 days from the date your order arrives to initiate a return.
2. Return Process: Although the return address is provided on the order slip, we require that you contact us before sending your product back to initiate the refund process. This step is crucial for us to provide you with specific instructions and ensure a smooth return process.
3. Product Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We may reject the return if the item is returned damaged or missing parts for reasons not due to our error.
4. Proof of Purchase: Please include a copy of your receipt or proof of purchase with the return.
   
   

Non-returnable Items

Please note that certain types of items cannot be returned, such as:

• Gift cards
• Downloadable software products
• Some health and personal care items

We recommend contacting us if you have questions or concerns about your specific item.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us on this page.